INDIANAPOLIS - Ride-share companies are not only prioritizing passenger safety, but driver safety as well.
A new package launched on Lyft on Tuesday will hopefully put those behind the wheel at ease.
Drivers have always had to verify that they are who they say they are, and now passengers are encouraged to do the same. Darold Verhaeghe said he was one of the first Uber drivers to sign up in Indianapolis about 10 years ago.
"I get to meet different people from all over the world," he said. "Pick up people at the airport from Germany, Australia, New Zealand, India; it's a great way to meet people."
While he's met many with interesting stories, over the years, he's also met some unsettling passengers. Thankfully, none where he felt his life was at risk.
"Sometimes, you know, we get a request to pick up a Michelle, and it's a Randy," said Verhaeghe, in reference to when people order rides for friends or family.
Uber implemented a rider verification system a few weeks ago, to help drivers feel safe.
"When we get a request for a ride, there's a blue dot on our platform that lets us know that that is the person that is requesting the ride," he said.
It is still a new feature, but Verhaeghe said oftentimes he'll still pick up people who aren't who they say they are on Uber.
Now on Lyft, the blue check mark you typically see on social media, will now be seen on the app, if the passenger is verified.
"It's always good to have more safety protocol in play," said Verhaeghe.
Over the years, Indianapolis has had several instances where drivers have been carjacked or assaulted while working.
"Anything helps, if it's going to help the drivers and protect the drivers, it'll help," he said.
Drivers will now be able to access more information about who's riding shotgun before accepting the trip, like their passenger's name, photo, rating, and verification badge.
Verhaeghe reminds riders before hopping in the backseat to double-check the driver information on their end as well.
"I've got a 4.99 rating for Lyft and 5.0 rating for Uber," he said. "If you don't feel comfortable with that driver, just don't get in the car."